Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of […]
With 4.75 billion pieces of content shared on Facebook and 500 million tweets shared every day, harnessing crucial social media data is becoming an increasingly monumental task. Businesses need to leverage social media in order to deliver relevant and personalized content to customers. You can make it happen by taking these four steps: Identify what’s […]
More businesses are moving their operations to the cloud, but sadly some applications are getting left behind. Today, customers want to access their desktop software as easily as they can access their G Suite apps from any device. Luckily, Google listened to their customers and developed new features with Citrix. Workspace Service Organizations often struggle […]
Microsoft pays more attention to customer feedback than you might think. Many business owners who complained about having to purchase Office 365 and Windows 10 separately are finally getting what they wanted: Microsoft 365. Microsoft 365 combines Office 365, Windows 10 and Enterprise Mobility + Security into one solution, which will be available in two […]
You’ve all heard of viruses, spyware, ransomware and trojans. But did you know that they’re all types of malware? They’re all designed to ruin your digital life, but different types of malware put your computer at risk in different ways. Understanding what sets them apart can keep your business guarded. Viruses Once created to annoy […]
Employees don’t usually prioritize managing files and photos because they can be tedious and time-consuming. Those who have to deal with a high volume of files and photos across different devices often depend on the auto-sync functions of Google Drive or do manual backups on external drives or SD cards. With Google’s nifty new application, […]
It’s nearly impossible to discuss virtualization without bringing up Amazon Web Services (AWS). It was one of the first big names in user-friendly virtualization services and it’s only gotten better over the years. With its latest release, AWS is providing customers with some serious computing power. What are AWS virtual desktops? If you have employees […]
Businesses in the 21st century rely on a strong digital presence to keep up with the competition. There’s a new tool that helps with just that: Google Posts. Read on to learn its potentially game-changing capabilities and when SMBs can expect to get a piece of the action. What they can do Google Posts basically […]
The recent WannaCry and Petya ransomware attacks have caused massive disruptions for Windows users. Although ransomware infection has slowed down in the past few weeks, many experts are saying that this is only just the beginning. Soon, newer and far more dangerous strains of malware will be developed. To help people defend against these threats, […]
The WannaCry ransomware, which infected 200,000 business globally and made over $100,000 in ransom payments, is said to be one of the worst cyber attacks in history. However, a new ransomware strain named Nyetya is shaping up to be a more formidable security threat. It has already affected businesses globally, and security firms and researchers […]
